Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "hoki22," "we," "us," "our" refers to the hoki22 online betting platform and its operators.
• "You," "your," "player," "member," "user" refers to any individual who accesses or uses hoki22 services.
• "Account" means the personal betting account registered in your name on the hoki22 platform.
• "Services" means all betting, gaming, and related services provided by hoki22, including sports betting (football, basketball, etc.), live casino games, slot games, togel (Indonesia's traditional numbers lottery), and any other games or features available on our platform.
• "Website" refers to https://hoki22.cam and any associated mobile applications or interfaces.
• "Stake" or "Wager" means the amount of money you risk on a bet.
• "Bonus" means any promotional credit, free bet, cashback, or other promotional offer provided by hoki22.
• "IDR" or "Rp" refers to Indonesian Rupiah, the official currency used for all transactions on hoki22.

2. Eligibility

By using hoki22 services, you represent and warrant that:

• You are at least 21 years of age or the minimum legal gambling age in your jurisdiction, whichever is higher.
• You are a resident of Indonesia or a jurisdiction where online gambling is not prohibited by law.
• You are legally capable of entering into binding contracts under the laws applicable to you.
• You are not prohibited from gambling under any applicable law, regulation, or self-exclusion program.
• You are acting solely on your own behalf as a private individual and not on behalf of any third party.
• All information you provide to hoki22 during registration and throughout your use of the platform is true, accurate, current, and complete.

hoki22 reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation within 30 days of request may result in account suspension or closure and forfeiture of any funds or winnings. We employ advanced age verification and anti-fraud measures to ensure compliance with legal requirements and platform integrity.

3. Account Registration

3.1 Creating an Account

To use hoki22 services, you must register for an account by providing accurate personal information including your full legal name (as it appears on your Indonesian National Identity Card / KTP), date of birth, email address, phone number, residential address, and preferred banking details. You are permitted to hold only one account on hoki22. Multiple accounts, duplicate accounts, or accounts created to circumvent restrictions are strictly prohibited and will result in immediate closure of all associated accounts and forfeiture of funds.

3.2 Account Verification (KYC)

hoki22 operates under Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. As part of our verification process, we may require you to submit:

• A clear, legible copy of your Indonesian National Identity Card (KTP) or valid passport;
• A selfie photograph holding your ID next to your face;
• Proof of residential address (utility bill, bank statement, or government-issued document dated within the last 3 months);
• Proof of payment method ownership (bank statement or screenshot showing your name and account number).

Verification typically takes 1-24 hours. Until your account is fully verified, withdrawal limits may apply. Failure to complete verification within a reasonable timeframe or submission of fraudulent documentation will result in account suspension and potential forfeiture of funds.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials (username and password). You must not share your login information with any third party. Any activity conducted through your account will be deemed to have been authorized by you. If you suspect unauthorized access to your account, you must notify hoki22 immediately via live chat or email at [email protected]. hoki22 is not liable for any loss or damage arising from your failure to protect your account credentials.

4. Deposits & Withdrawals

4.1 Deposits

hoki22 accepts deposits via the following Indonesian banking and e-wallet methods: Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, and ShopeePay. All deposits are processed in Indonesian Rupiah (IDR / Rp). Minimum deposit amounts vary by payment method, typically starting at Rp 50.000. Deposits via major banks (BCA, BRI, BNI, Mandiri) are typically processed instantly during banking hours; e-wallet deposits process within 5-15 minutes.

hoki22 does not charge deposit fees. However, your bank or payment provider may apply their own transaction fees. Deposited funds must be used for legitimate betting activity; hoki22 reserves the right to reject deposits or freeze accounts suspected of using the platform for money laundering or payment processing rather than genuine betting.

4.2 Withdrawals

Withdrawal requests can be made at any time via the same payment method used for your most recent deposit, subject to verification and security checks. Minimum withdrawal is Rp 100.000; maximum withdrawal limits vary by account verification tier and VIP status. Standard withdrawal processing time for verified accounts is 1-6 hours during business days (WIB timezone); larger withdrawals or first-time withdrawals may require additional verification and take up to 24-72 hours.

Wagering Requirements: Before withdrawing, you must wager your deposited amount at least 1x (one time) to comply with anti-money laundering regulations. Bonus funds carry separate wagering requirements as specified in the applicable promotion terms. Attempting to withdraw funds without meeting wagering requirements may result in withdrawal rejection or account review.

4.3 Currency and Payment Processing

All transactions on hoki22 are conducted in Indonesian Rupiah (IDR). We do not accept foreign currencies or cryptocurrency at this time. hoki22 uses secure, encrypted payment gateways and complies with PCI DSS (Payment Card Industry Data Security Standard) where applicable. Your banking details are never stored on our servers.

5. Bonuses & Promotions

hoki22 offers various bonuses and promotional offers including welcome bonuses, deposit match bonuses, cashback offers, free bets, and VIP rewards. All bonuses are subject to specific terms and conditions including minimum deposit requirements, wagering requirements (typically 20x-30x the bonus amount), eligible games, maximum bet limits while bonus is active, and expiration periods.

Bonus Abuse: hoki22 reserves the right to void bonuses, cancel bets, and close accounts if we detect bonus abuse, irregular betting patterns, or exploitation of promotional offers. Examples of abuse include but are not limited to: creating multiple accounts to claim the same bonus repeatedly, coordinated betting with other players, betting on opposite outcomes to clear wagering requirements with minimal risk, or any other activity inconsistent with genuine recreational play.

Detailed terms for each promotion are available on the promotions page and must be read before claiming. By claiming a bonus, you agree to the specific terms attached to that offer. If terms conflict, the specific promotion terms take precedence over these general Terms & Conditions.

6. Betting Rules

6.1 General Betting Principles

All bets placed on hoki22 are final once confirmed and cannot be cancelled or modified unless explicitly stated in the game or market rules. hoki22 reserves the right to void bets in cases of obvious error (such as incorrect odds, incorrect event information, or technical malfunction). In the event of a voided bet, your stake will be refunded to your account.

6.2 Sports Betting

Sports betting markets include football (bandar bola), basketball, tennis, badminton, MotoGP, and e-sports (Mobile Legends, PUBG Mobile, Free Fire, etc.). Bet types include single bets, accumulator bets (mix parlay), Asian handicap (voor bola), over/under, correct score, and live in-play betting. All bets are settled based on official results as determined by the relevant sports governing body. If an event is postponed, cancelled, or abandoned, specific settlement rules apply as outlined in our Sports Betting Rules page.

6.3 Casino Games

Live casino games (Baccarat, Blackjack, Roulette, Sic Bo) are operated by third-party providers (Evolution Gaming, Ezugi) and governed by their specific game rules. Slot games, table games, and crash games (Aviator, Spaceman) use certified Random Number Generator (RNG) technology audited by independent testing laboratories (eCOGRA, iTech Labs, GLI). Return to Player (RTP) percentages are displayed for each game. hoki22 is not responsible for third-party game malfunctions, but we will work with providers to resolve disputes fairly.

6.4 Togel (Lottery Games)

Togel (Indonesia's traditional numbers lottery) games are offered in partnership with authorized draw operators. Draw results are final and published on the platform immediately after official announcement. Winning tickets are paid according to the official prize structure. hoki22 is not responsible for errors in draw results announced by third-party operators, but we will honor official corrections if issued.

7. Responsible Gaming

hoki22 is committed to promoting responsible gaming and protecting vulnerable players. Gambling should be a form of entertainment, not a way to make money or solve financial problems. We provide the following tools to help you stay in control:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account.
• Loss Limits: Set limits on how much you're willing to lose in a given period.
• Session Time Limits: Set alerts or automatic logouts after a certain amount of play time.
• Self-Exclusion: Temporarily or permanently exclude yourself from hoki22 for periods ranging from 24 hours to 6 months or permanent closure.
• Reality Check: Enable pop-up reminders showing how long you've been playing and your current session balance.

If you feel that gambling is becoming a problem for you or someone you know, please visit our Responsible Gaming page for resources and support. You can also contact Indonesian problem gambling support organizations or reach out to our customer service team for assistance in setting limits or self-excluding.

Underage Gambling: hoki22 has zero tolerance for underage gambling. Anyone found to be under 21 years of age will have their account immediately closed, funds confiscated, and winnings voided. Parents and guardians are encouraged to use internet filtering software to prevent minors from accessing gambling websites.

8. Prohibited Activities

The following activities are strictly prohibited on hoki22 and may result in immediate account closure, forfeiture of funds, and potential legal action:

• Fraudulent Activity: Using stolen payment methods, false identity documents, or engaging in any form of payment fraud.
• Collusion: Coordinating with other players to gain an unfair advantage, sharing account information, or engaging in syndicate betting.
• Bonus Abuse: Creating multiple accounts to claim bonuses repeatedly, exploiting system errors, or using betting strategies designed solely to clear wagering requirements without risk.
• Money Laundering: Using hoki22 as a payment processing service or to launder illegally obtained funds.
• Hacking or Cheating: Attempting to manipulate game outcomes, exploit software vulnerabilities, use automated betting bots, or interfere with platform operations.
• Arbitrage Betting: Exploiting odds discrepancies between hoki22 and other platforms for guaranteed profit (we reserve the right to limit or close accounts engaged in systematic arbitrage).
• Offensive Behavior: Using abusive language toward customer service staff, threatening or harassing other players, or engaging in any conduct that violates community standards.

hoki22 employs advanced fraud detection systems, and all accounts are monitored for suspicious activity. We cooperate fully with law enforcement authorities in cases of suspected criminal activity.

9. Account Termination

9.1 Your Right to Close Your Account

You may close your hoki22 account at any time by contacting customer support. Before closure, you must withdraw any remaining balance (subject to wagering requirements). Once an account is closed, it cannot be reopened.

9.2 Our Right to Suspend or Close Your Account

hoki22 reserves the right to suspend or permanently close your account at any time, with or without prior notice, if:

• You breach any provision of these Terms & Conditions;
• We have reasonable grounds to believe your account is being used for fraudulent, illegal, or improper purposes;
• You fail to complete account verification within a reasonable timeframe;
• You provide false or misleading information during registration or verification;
• You engage in prohibited activities as outlined in Section 8;
• You are found to be residing in a jurisdiction where online gambling is illegal;
• Your account has been inactive for more than 12 consecutive months.

In the event of account closure for breach of terms, hoki22 reserves the right to forfeit any remaining balance, pending bets, and bonus funds. If your account is closed due to inactivity or at your request without breach, your balance will be returned to you (minus any applicable withdrawal fees) after verification.

10. Limitation of Liability

To the fullest extent permitted by applicable law, hoki22 and its officers, directors, employees, partners, and service providers shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of our services;
• Loss of profits, revenue, data, or business opportunities;
• Service interruptions, technical malfunctions, or third-party system failures beyond our reasonable control;
• Errors in game outcomes caused by third-party software providers (though we will work to resolve disputes);
• Unauthorized access to your account resulting from your failure to protect your login credentials;
• Any losses arising from your breach of these Terms & Conditions.

Your use of hoki22 services is at your own risk. Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. hoki22 does not guarantee that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. In no event shall our total liability to you exceed the amount deposited into your account in the 90 days prior to the incident giving rise to the claim.

11. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which hoki22 is licensed to operate. Any disputes arising from or relating to these terms or your use of hoki22 services shall be resolved through the following process:

1. Customer Support Resolution: First, contact our customer support team via live chat or email at [email protected]. Most disputes can be resolved quickly and amicably through direct communication.
2. Formal Complaint: If the issue is not resolved to your satisfaction, submit a formal written complaint detailing the nature of the dispute, relevant account information, and your desired resolution. We will investigate and respond within 7-14 business days.
3. Independent Arbitration: If the dispute remains unresolved, you may escalate to independent arbitration through our licensing authority's dispute resolution service. Arbitration decisions are final and binding on both parties.

By using hoki22 services, you agree to these dispute resolution procedures and waive any right to pursue litigation in court, except where prohibited by law.

12. Contact Information

If you have any questions, concerns, or require assistance regarding these Terms & Conditions or any aspect of hoki22 services, please contact us through the following channels:

• Live Chat: Available 24/7 on the hoki22 website (fastest response time, typically under 2 minutes)
• Email: [email protected] (responses within 24 hours)
• Customer Support Hours: 24 hours daily in WIB (Western Indonesia Time, UTC+7)
• Language Support: Indonesian and English

For questions specific to Responsible Gaming, please visit our Responsible Gaming page. For privacy-related inquiries, please refer to our Privacy Policy. For general information about hoki22, visit our About Us page. For frequently asked questions, consult our FAQ section.